Customer Services Policy: Our priority is to satisfy customers to the full extent possible. For this purpose, we ensure they get quality services from us. We also provide support after the order’s delivery. Customers can check the following services to get the most out of us. If you have any confusion or questions about ordering or delivery, please write to us at info@rimformer.com
How safe is my order with the Rim Former?
We ensure the complete safety of our valuable customers/visitors’ personal information using secure encryption. Your credentials will not be revealed to any third party in any case.
What are the payment options for Rim Former?
We accept payments through a secure payment processor and Checkout. These are the most reliable and flexible payment processors available. We accept all types of card payments. For PayPal prices, please ask, and we will email a PayPal invoice for payment.
What are your quoted prices?
All the prices mentioned on the site are in USD and are correct. We reserve the right to change the prices anytime without any prior notice.
Inland TAX/VAT?
No additional TAX/VAT is added in these prices. However, any other Import Duty, VAT, or Inland Tax (if applicable) is not included in the prices, and buyer/customer will be payable (if applicable).
How do I know my order has been received?
We send a confirmation email after each order placement. Don’t hesitate to get in touch with us if you haven’t received any order confirmation email.
SHIPPING & DELIVERY
Where do you Ship, and what are my Shipping charges?
We Ship worldwide to the customer-provided address at the most affordable Shipping/postal rates. We use Tracked Services. You can track your order once it is shipped. Please check shipping prices by adding the item to the cart and following the check, or you can ask us for shipping charges. Please email at info@rimformer.com
From where do you ship the orders?
We utilize Express Tracked services and dispatch orders based on stock availability from various countries, including the UK, USA, China, and Pakistan.
What if I don’t receive my order?
If such a case happens, contact us immediately and send us your order number. We’ll solve this problem in a short time.
What if I’m not in when you deliver?
If this is the case, our courier will leave a card containing info regarding how you can get your order.
Customer Services Policy: RETURNS, REFUNDS & REPLACEMENTS
What is your returns policy?
For our complete policies about returns, exchanges, and Disputed items exchanges, please read our Returns and Exchange policies. Visit this page and you’ll get what you want.
MY ACCOUNT
How can I remove my credit card information from my account?
You don’t need to worry about this. We don’t keep credit card information in record. You do not need your credit card details for registration.
What if I forgot my account number and password?
Contact us, and we will send reset password details to your email address.
PROMOTIONS
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